How is one company separated from another?
Tenant-scoped records and database row-level security enforce the company boundary beneath the application. Workspace access should match the company and role a person actually needs.
Read the data termsTrust Center
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clear answers.
See how company data, credentials and call records are handled. Read the terms and inspect real service status before choosing a platform.
Start with the questions that matter.
Where do integration credentials live?
Provider credentials are encrypted in the credential store. API keys and other secrets belong in protected configuration, not in shared notes, support messages or client-side code.
Review integration guidanceCan we inspect what happened on a call?
Call records connect the conversation and outcome. Separate evidence records describe the calling policy and checks used for an attempt.
See the evidence recordWhat happens if service is unavailable?
Public monitoring reports website, app-service, API and AI readiness. Your number’s configured fallback is the caller experience to review before launch.
See observed service statusHow do we keep our records?
Use supported exports and API resources for your operational data. Retention, access and applicable exceptions are described in the published agreement and data terms.
Read the Privacy PolicyHow do we reach support, and what is promised?
Email support@vocapable.com or call the support line on the contact page; both are read by the team that runs the service. There is no published response-time commitment and no published uptime percentage: the status page records the service checks, the observed uptime history and every interruption and recovery, and your number’s configured fallback is what callers hear during one.
Contact supportReviewing Vocapable for your organization?
Send the actual questions or questionnaire you need answered.
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