Introduce the offer clearly
Keep the opening grounded in your approved product information and the reason for the call. The agent identifies itself as AI.
Sales
Let AI ask the opening questions. Give your reps the prospect’s needs, timing and interest so the next conversation can get straight to the point.
Outbound launch requires an eligible contact list, reviewed calling setup, an active plan and your verified Twilio account.
From outreach to a real conversation
Keep the opening grounded in your approved product information and the reason for the call. The agent identifies itself as AI.
Learn about the prospect’s need, current approach, timing and preferred next step with questions you configure.
Your rep can review captured answers and available call evidence before making the next contact. A requested meeting time stays a request until it is confirmed.
What your rep receives
Illustrative workflow · not a live customer record
Build the conversation together
Start narrow enough to know whether the agent is doing a useful job.
Include the offer, fit, pricing rules and answers the agent may share. Give uncertain questions a human next step.
Ask only for information your team will use. Keep skipped or unclear answers visible rather than turning them into conclusions.
Check the introduction, answer capture, opt-out handling and follow-up instructions before expanding your list.
A price you can plan around
Your subscription, AI calling usage and phone service are shown separately so you can estimate the work before you launch.
Monthly outbound AI usage is $0.05 per minute. Listening, silence and tool waits can be billable under the accepted usage terms.
Each outbound attempt is $0.005. An unanswered attempt can still carry attempt and carrier charges.
With your own Twilio account, you pay your carrier directly at its rates, with no Vocapable carrier markup. Vocapable bills your plan, AI usage and outbound attempts separately. For Engage, Workforce and Sales with Vocapable-supplied phone service: Carrier usage is 1.5× actual attributable Twilio supplier cost, a 50% markup. Standard US local numbers are $3/month each; outbound plans do not include a number. The plan subscription, AI minutes and $0.005 per outbound attempt are separate. The supplied-phone outbound offer is published for planning. Public acquisition and outbound activation are not open; use your verified Twilio account for current outbound setup or contact us to confirm a qualified arrangement before paying.
Before you decide
The default workflow can capture a requested time for your rep to confirm. Any direct scheduling action requires a supported, active integration and a verified successful action.
Use supported API reads, CSV exports and configured signed webhooks to connect records to your process. Native integrations must be confirmed for your specific system.
Your business needs a valid basis to call and must meet the applicable policy and legal requirements. A purchased list or a successful configuration check is not blanket permission to call.
Your next step
Plan one focused campaign around your next useful conversation.
Engage, Workforce and Sales phone service
For Engage, Workforce and Sales with Vocapable-supplied phone service: Carrier usage is 1.5× actual attributable Twilio supplier cost, a 50% markup. Standard US local numbers are $3/month each; outbound plans do not include a number. The plan subscription, AI minutes and $0.005 per outbound attempt are separate.
The supplied-phone outbound offer is published for planning. Public acquisition and outbound activation are not open; use your verified Twilio account for current outbound setup or contact us to confirm a qualified arrangement before paying.
Confirmed incoming and outgoing call legs, Media Streams and supported recording/storage costs are combined for the complete call, multiplied by 1.5, then rounded up once to a whole cent. AI time is billed separately at the accepted outbound rate. These terms do not change accepted legacy supplier-cost-times-two agreements or the standalone Receptionist bundle.
With your own Twilio account, you pay your carrier directly at its rates, with no Vocapable carrier markup. Vocapable bills your plan, AI usage and outbound attempts separately. Standalone Receptionist has its own subscription, included AI minutes and phone tariffs.