Use case · Speed-to-lead
Turn campaign conversations into qualified outcomes.
Upload the list, set the campaign in motion, and qualify completed conversations against your own rubric. Capture the interest, reasons, and next-step details people share, then deliver structured outcomes to the workspace and systems your team uses.
From your list to qualified outcomes your team can use
- 1
Bring the list you own
Your leads, imported as a CSV or pushed straight from your own stack through the API, checked against your suppression list before the first dial.
- 2
Run the campaign on your schedule
Launch, pause, resume, or cancel from the workspace. Eligible calls follow the calling window and frequency caps, and connected conversations begin with an AI disclosure.
- 3
Qualified against your rubric
Your qualifying questions, your disqualifiers, your definition of interested, asked in your order and written down as the lead answers them.
- 4
Prove it before it dials a stranger
Shape the conversation in the builder from your product knowledge and rubric, then run the whole dial path in the sandbox with every gate live before any prospect’s phone can ring.
- 5
Turn completed calls into usable records
Completed conversations produce a qualification, disposition, and any details the lead shares. The resulting contact record is available in the workspace and through configured signed events, supported CSV exports, or the /v1 API.
It sells like your best rep, because it’s built from your business
Start from a working draft, then make it yours: your product knowledge, your pricing posture, your qualifying rubric, your handling of “send me an email.” Upload your pricing sheet, your FAQ, your product PDFs, and a knowledge pack turns them into what the agent actually says on the call.
Then you prove it: the sandbox runs your real script down the whole dial path with every compliance gate live and failing closed and every disposition written the way production writes it, before a number points at a single prospect.
What the agent knows, because you gave it
- Your qualifying questions and hard disqualifiers, in order
- What your product actually does, in your words
- Your handling of “send me an email”
- When to stop, when to retry, and when to hand off to a human
The outcome panel
The numbers you can put in front of your boss
Every figure here is computed on the calls you placed, in your own account.
Qualification rate
How many completed conversations were qualified against your own rubric, per campaign.
Disposition mix
Every attempt written from a pinned vocabulary, so this month reads like last month.
Time-captured leads
Qualified outcomes that include a time window or next-step detail the person shared.
Refusals, by reason
Every dial the platform held back, with the value behind it, ready the day someone asks.
Conversation draft
The reviewed conversation itself: your rubric, your knowledge, your voice, versioned.
Call-lifecycle records
Completed call records with disposition and available transcript, recording, or voicemail evidence for review and export.
The trust close
The vendor your legal review can actually read
Before a dial, Vocapable applies phone normalization, your internal do-not-call list at batch run and dial time, plus the calling window and caps in the lead’s local clock. Calls begin with an AI disclosure, and opt-outs are suppressed across the tenant. Call activity, including held-back attempts, writes exportable evidence. That floor costs $0 on every plan, and no plan, portal setting, or support tool loosens it.
You decide who gets called and on what basis. Vocapable records that basis with the contact and applies it on every attempt, so the answer to “why was this number dialed” is on the record from the first dial.
That is the whole file a reviewer asks for: who signed for the list, which checks ran on each dial, what the agent said, and what the contact said back. It is written as the calls happen, so it is ready long before anyone asks. Every control behind it, one at a time, is on the Trust Center.
What getting started actually looks like
Open the sandbox today and build the whole conversation. You sign an order when you are ready to dial, and payment starts at production. The rate card and the $0 compliance floor are laid out on the pricing page.
Start in the sandbox
A free sandbox account gets you the full builder, no credit card. Set up your agent, your rubric, your knowledge packs, and hear the simulated demo calls.
Bring the list you already have
The motion runs on the leads you captured, and on the lists you purchased, rented, or had appended once you sign the Cold Outreach & Data Provenance Waiver. Every import is signed for where the contacts came from, so provenance is in the file from the first dial.
Go live on the account you own
A signed production order connects your own Twilio subaccount, and the calls go out on what you already built: your numbers, your registrations, your negotiated rates, your caller-ID reputation. Twilio bills those minutes straight to you at the rate you negotiated, and our rate card prices the AI session rather than the carrier leg. That is why the number is this small.