A BETTER FIRST ANSWER.

Stop losing customers
when you can’t answer the phone.

Vocapable answers routine business calls from the information you approve, gathers the details you need, and transfers urgent callers or captures a callback. Start from your website and hear how it sounds before you pay.

Twilio account not required.$49/month250 AI minutes
+ one US local number included.
See full pricing

Have Twilio? Free and BYO options. Carrier charges apply.

No personal Twilio account required on managed plans · Every answer reviewed before you pay · Keep the number your customers already call.

A VOICE THAT FEELS LIKE YOU AUDIO PREVIEW

Find your business voice.

Press play. Picture your business.

0:000:00
Recorded AI sample · no sign-up needed

Loading published voice examples?

EVERY CONVERSATION.
A PURPOSE.

Welcome & route callers Qualify & follow up with leads Reach staff & hear from customers

ONE PLATFORM. MORE WAYS TO MOVE FORWARD.

Good for your callers.
Good for your business.

A helpful first answer. A promising lead. An available team member. Start with the job you need done.

AI-generated illustration of a professional woman receptionist welcoming a caller from a bright business reception desk
A professional welcome.
A useful next step.
AI-generated service illustration

YOUR AI RECEPTIONIST

Be there for your callers.
Stay here for your work.

While you’re with a customer, your receptionist can answer questions from your business information, capture a message, and follow the call-handling rules you choose.

  • Answer using your hours, services, and FAQs
  • Transfer to your team or take a message
  • Keep the call and next step in one workspace
A new customer to call backEXAMPLE

“We’re looking for help with our office. Could someone call me back this afternoon?”

Message capturedNext step: your team follows up ↗
Explore AI Receptionist ↗

OUTBOUND CALLING · PUT CONVERSATIONS TO WORK

Opportunity doesn’t
always call first.

Give your AI a list, a purpose, and the right questions. Get back useful responses your team can act on.

FROM A LIST TO A USEFUL NEXT STEP

Find the interest.
Give your team a head start.

Reach eligible prospects with your qualification questions. Capture their needs, interest, and requested meeting times so your reps know who to follow up with.

  1. 01

    Choose the contacts your business is permitted to call.

  2. 02

    Ask your questions and capture the answers.

  3. 03

    Pass interest and requested next steps to your team.

A CONVERSATION WITH A PURPOSEILLUSTRATIVE EXAMPLE

A prospect, with context.

YOUR AI AGENT

“I’m an AI assistant calling for the team. Are you looking for help handling calls across your locations?”

THEIR RESPONSE

“Yes, we have two locations. Tuesday morning would be a good time to talk.”

WHAT YOUR TEAM RECEIVES

Interest recorded · Two locations · Tuesday morning requested. Your rep confirms the meeting.

Compare our voices ↗

The text above illustrates a workflow. The player uses actual recorded voice samples, labeled by scenario.

Your list. Your calling rules. A record of the outcome. Eligible contacts, calling windows, opt-outs, and frequency controls are part of the workflow. Your business remains responsible for permission to call.

INBOUND CALLS · A GOOD WELCOME IS JUST THE START

A welcome.
A real answer.
A way forward.

Your business sets the rules. Give callers a helpful route when they need a person, call after hours, or reach you while your AI is busy.

AN EXAMPLE CALL FLOWYour rules, applied
01 / THE CALL

“Can I speak to someone?”

The caller asks to talk with your team.

02 / THE RIGHT ROUTE

Ring your people.

Follow your configured transfer or team routing.

03 / THE NEXT STEP

Connect. Or capture a callback.

Use your waiting or message route if nobody is available.

You configure the destinations, availability, and fallback rules during setup.

YOUR BUSINESS DOESN’T STAY AT A DESK.

Your phone.
Your front office.

See who called. Understand what they need. Keep your team and your AI moving—from the job site, the coffee shop, or your next meeting.

  • Pick up where the conversation left off.

    Call history, captured answers, and the follow-up that needs you.

  • Keep your business current.

    Review knowledge, hear voices, and manage hours and team availability.

  • Bring every company with you.

    Switch businesses with their agents, results, and team context kept separate.

iPhone + Android · preparing for publication

EXPLORE AN ILLUSTRATIVE WORKSPACE

9:41▰ ▰
v.
Northline StudioBusiness phone · example workspace

Illustrative workspace. Human handoffs ring your verified phone destination.

YOUR BUSINESS. YOUR VOICE. YOUR RULES.

Make it yours.
Then get back to business.

Start guided setup ?
01

Start with your business.

Add your name and website once. With your permission, we prepare your business knowledge and save your progress.

02

Make the answers yours.

Review readable findings, edit anything, and hear your receptionist. Choose your services and see the complete cost before payment.

03

Connect. Test. Get back to work.

Choose or connect your number, then complete real AI call checks. We show the actual activation progress and help you resolve anything that needs attention.

Your business information stays yours to review and approve.

THE RIGHT PLAN FOR THE JOB

Two ways to grow.
Clear on price.

Choose incoming or outgoing calls, then compare the plans built for that work. Usage and phone service stay visible.

VOCAPABLE NUMBER INCLUDED · MONTHLY

Get a supported US local business number without setting up your own Twilio account. Search by city, state or area code during paid setup; actual inventory, the number quote, accepted billing/funding and call qualification determine activation.

$49/month

A professional welcome for a smaller call volume.

Choose StarterSee all plans and billing details ↗

What’s included

AI call minutes
250 minutes / month
Additional AI call minutes
$0.09 / minute
Simultaneous AI conversations
Up to 2 · shared capacity
Your voice & business knowledge
Included
Call records & message capture
Included
Phone number & carrier usage
One standard US local number; AI inbound carrier service included
250 min
Estimated Vocapable total$49/mo

$49 subscription + $0 in AI overage.

Additional AI time, transfers and other usage are billed at the published rates. See full pricing.

Need a business phone number? Get a supported US local business number without setting up your own Twilio account. Search by city, state or area code during paid setup; actual inventory, the number quote, accepted billing/funding and call qualification determine activation. Explore phone service ↗

LET’S MAKE IT SIMPLE

Good questions.
Straight answers.

Still curious? Talk to us ↗

More answers in the FAQ and the glossary, or compare Vocapable with alternatives.

Can Vocapable make outbound calls too?+

Yes. Sales qualifies eligible prospects, Workforce collects responses from your own roster, and Engage runs customer feedback calls. You define the audience, questions, and next steps. Your team confirms meetings and staffing assignments.

Can I use reception and outbound together?+

Yes. Add incoming reception to an outbound plan, with separate capacity and pricing for each direction. The attached Receptionist offer differs from the standalone tiers shown here. Review the combined offers on our live pricing page.

Who can my outbound agent call?+

Contacts your business is permitted to call. AI disclosure, opt-outs, calling windows, and frequency controls are part of the workflow. You remain responsible for your audience and permissions; a calling tool does not itself create consent.

Can I keep my business phone number?+

You can use supported numbers through your own Twilio account. The available connection path depends on your current number and carrier. Check the phone setup requirements before making changes to your existing service.

What happens when someone wants a person?+

You choose transfer destinations and call-handling rules. When someone isn’t available, configured fallback routes can offer a queue or a message. These routes need to be set up and tested for your business.

How does it know about my business?+

Add your business details, or use the website-assisted setup where available. You review the suggested information before it becomes your agent’s knowledge, including hours, services, FAQs, and how to handle different calls.

What happens outside my business hours?+

You choose your closed-hours experience. A recorded message and voicemail route can collect a message without starting an AI conversation. Carrier charges still apply; AI usage is only billed when AI is used.

Can I hear the voices before signing up?+

Published voice recordings appear in the player and voice library without an account. They demonstrate the voice sound using an example script. Your business knowledge and call-handling choices shape your own agent.

Is there a free trial or sandbox?+

You can review your business knowledge and use the supported browser preview before payment. Managed Receptionist includes an eligible US local number and does not require your own Twilio account. Free Receptionist is also available with your own eligible Twilio account and number: 25 calls or 75 AI minutes per month, whichever comes first; Twilio charges separately. A browser preview is separate from a working business phone. Your number is marked ready only after the required call checks pass.

GOOD THINGS START WITH HELLO.

Your business has a voice.
Let’s put it to work.

Set up my receptionist Compare plans ↗

Find your next step.