Legal
Read exactly what you are agreeing to, before you agree to it. Every document below is published from the same source text the product serves for acceptance, so the version on this page is the version you sign, hash for hash, and the two cannot drift apart.
The platform agreement
The Master Services Agreement and every document it pulls in. You accept this set in-product before your first call, and you can read all of it here first.
Master Services Agreement
The core agreement governing use of the Vocapable platform. Incorporates the addenda, AUP, AI disclosure, DPA, and privacy policy by reference.
Telecom Compliance Addendum
Your calling-law obligations for consent, scrubbing, disclosures, and revocation. Controls over the MSA body where they conflict.
Platform Test Calls Addendum
The only permitted use of platform-owned numbers: verified test calls to numbers you control.
Acceptable Use Policy
What may never run on the Service, and what happens when it does.
AI Technology Disclosure
A plain-language notice of what our AI is, what can go wrong, and what relying on it means.
Data Processing Addendum
CCPA/CPRA service-provider terms for the personal information we process on your behalf, plus the two retention carve-outs that survive a deletion request.
Signed when you elect it
You sign this one only if you choose to run the outreach it covers, and it controls over the other documents for that outreach. Nobody is bound by it at signup.
Site policies
How this website behaves and how we handle personal information.
Privacy Policy
How we handle personal information: yours as a customer, and the data we process on customers’ behalf.
Website Terms of Use
Terms for this website only. Use of the platform itself is governed by the Master Services Agreement.
Want the controls behind these documents? The Trust Center has the four-control floor, the security posture, and who holds what. Questions about any of these documents: support@capstralabs.com.