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Reference ยท Glossary

AI calling, defined term by term

Read your own agreement and your own invoice with confidence. Each entry gives you one term in plain English, what it costs you or commits you to, and the page where you can watch the same thing run in the product.

How to use it

Written for the person who signs the contract

Every term here lands somewhere that costs you money or hands you a duty: a line on your invoice, a clause in the agreement, a field on a contact record. So each entry answers the four questions a buyer actually has. What is this. Where does it start and where does it stop. Who owns it, you or us. And what does the record show six months later, when somebody asks.

Then it hands you the next step. Every definition links the page where the same subject is a mechanism you can read, question, and hold us to, so you can check a word against the product in one click instead of taking it from a definition.

Money stays on the page that publishes it. A rate typed into a definition drifts away from the rate you are billed, so an entry that touches your bill links the rate card rather than copying a figure out of it.

These pages define words. What your own calling program has to do where you dial is yours to determine with your own advisors. The compliance engine is what the software enforces on every call, the per-call evidence file is what it writes down, and the Trust Center holds the agreements you would be signing.

Grouped by where each one leads

Every definition owes you a next step

Each entry below names the page where the same subject is described as a mechanism, with the price it carries and the record it leaves. Read the word here, then check it there.

AI receptionist for your inbound calls

Your inbound calls, answered on your own Twilio, in your order.

/receptionist

The per-call evidence file

Every call leaves a file you can hand to a reviewer later.

/evidence

Your Twilio, your numbers, your carrier bill

Your carrier account, your numbers, your caller-ID reputation.

/telephony

See one of these words in your own account

Open a free sandbox account and read what one of these terms looks like once the software writes it down: the checks that ran on a call, the values that bound the attempt, and the reason it went out.