Every rate we bill is on this page. One monthly price per plan, $0.005 per call, and AI usage from $0.13/min, down to $0.07/min on enterprise volume. The calls leave your own Twilio account, so your Twilio rate is the rate you pay for minutes. Start free in the sandbox; $0 implementation fee.
The compliance floor is on every plan at $0. The AI disclosure, opt-out detection, internal do-not-call suppression, phone normalization and the per-call evidence file ship on every class, enforced in code, at no charge.
Design-partner pricing, published so you can plan, and fixed for the term of any order you sign.
Step one · every plan starts here
The full builder, direct no-tool drafts, and unlimited simulated calls that are never metered: your script down the whole dial path, every compliance gate live, every disposition written the way production writes it. No credit card and no implementation fee. Nothing to connect, nothing to sign. This is where you find out whether you want the rest, before a dollar changes hands.
One engine. Three outbound workload classes, priced by the compliance weight and capacity your calling actually uses, where a class is a ceiling rather than a channel: higher classes include the work of the ones below. Receptionist is the inbound half of the same engine. It answers your calls instead of placing them, and you can buy it on its own or add it to any outbound plan for the same monthly money.
Every figure below is a rate we bill: the monthly plan price, the per-call fee and the AI-minute rate on either term. Carrier minutes are not in these numbers. Twilio bills those to you directly, at the rates you negotiated, which is a large part of why the numbers below are this small.
CSAT & surveys, transactional and relationship outreach
$349 /mo
Your own people: staffing, internal, opt-in non-sales
$549 /mo
Outbound revenue motions on your opt-in list
$1,199 /mo
Inbound answering on your own numbers: menu, team, AI, voicemail
How the receptionist works$250 /mo
The outbound plans bill four things: the monthly price with its included concurrent sessions, $200/mo for each additional concurrent session, $0.005 per call attempt, and AI usage at $0.13/min month-to-month or $0.09/min on a 3-year commitment, with the volume discount below stepping that minute rate down further. Receptionist bills $250/mo with its first inbound connection included and $150/mo for each simultaneous connection after it, and that is the whole of a Receptionist invoice: answered calls carry $0 in per-call fees and $0 in AI minutes, because both charges ride the calls your account places. Twilio bills your carrier service to you separately, on your own bill, at your own rate.
One company, several jobs
A service company needs to answer customers, support its workers, call the roster and qualify new customer applications. Use Sales for workforce and sales campaigns, then add inbound receptionist connections to the same subscription.
Inbound connections and outbound sessions are separate capacity pools. Adding an assistant does not add a simultaneous call slot. Choose capacity for the calls you need to handle at the same time.
Example configuration
$1,599/month fixed
Plus outbound usage and your separate carrier bill.
Handle up to 2 inbound calls and 2 outbound conversations at once across your assistants. Add outbound sessions at $200/mo each and further inbound connections at $150/mo each.
Month-to-month outbound usage is $0.13 per AI minute and $0.005 per attempt. Answered inbound calls carry no Vocapable per-minute or per-call charge. This example shows recurring costs; an existing subscription’s upgrade payment is shown separately before purchase.
Start free with Sales Estimate your outbound usageBuild and validate the workflow before you pay. When you are ready, choose a plan, accept the production order, add a payment method, and connect your carrier in the portal. Ready workspaces activate there; a workspace needing a carrier or compliance decision carries its configuration into review.
Free, no credit card. Build your agent and hear the simulated demo calls. Your real script runs the whole dial path with every compliance gate live, before a number points anywhere.
Choose a class and term, accept the Production Services Order with published rates, and add a payment method. The portal shows the next readiness step. Month to month bills AI usage at $0.13/min; a 3-year commitment bills it at $0.09/min on the same base, non-cancellable and all sales final under a signed non-refund waiver.
Connect and verify your own Twilio subaccount in the portal: your numbers, registrations, and caller-ID reputation remain yours. Ready workspaces activate production there. If a carrier or compliance decision needs attention, the same readiness context routes to review.
Usage rates and volume discount
For every $10,000 of total monthly spend - plan base, session add-ons, call fees, and AI minutes together - the AI-minute rate steps down $0.01, to a floor of $0.07/min. A step applies mid-month, going forward from the moment your spend crosses the threshold, and the meter resets at the start of each billing month. The discount stacks with the 3-year committed rate, so both tables below end at the same floor.
| Monthly spend from | AI-minute rate |
|---|---|
| $0 | $0.13/min |
| $10,000 | $0.12/min |
| $20,000 | $0.11/min |
| $30,000 | $0.10/min |
| $40,000 | $0.09/min |
| $50,000 | $0.08/min |
| $60,000 | $0.07/min |
| Monthly spend from | AI-minute rate |
|---|---|
| $0 | $0.09/min |
| $10,000 | $0.08/min |
| $20,000 | $0.07/min |
You never have to ask for it. Cross a threshold and the next minute bills at the lower rate, in the same month.
Your list, your assumptions, our published rates. Every field starts on a placeholder rather than a benchmark of ours: put your own numbers in and watch the monthly total move.
The days field paces the calling. It moves the attempts-per-day figure and nothing else: this campaign costs the same whether you work the list in a week or a month.
Estimated monthly total
$2,384
An estimate, not a quote, priced at the undiscounted published rate. The volume discount brackets on your whole account's realized monthly spend, which one campaign shape cannot know, so it can only move this figure down. The tier tables show where it steps.
Carrier minutes sit outside both figures. Calls leave your Twilio account and Twilio bills those minutes to you at your own rate.
Only the contacts a pass missed are retried, so the attempts figure is the sum of each pass over whoever is left rather than every contact times every attempt. Reaching the same person on a later attempt is still one conversation.
Usage is the conversations times your minutes times the AI minute rate, plus every attempt at $0.005. The plan base is your class plus any extra concurrent sessions at $200 each.
Receptionist prices differently, because it answers calls rather than placing them: its invoice is the monthly price plus any additional connections, with no campaign shape to rate. How the receptionist works.
Comparing this card against a per-minute quote from somewhere else? What that arithmetic leaves out is on its own page.
A sandbox account for your team, free, with no credit card. The full builder, direct no-tool drafts, and unlimited simulated calls that are never metered: your script down the whole dial path, every compliance gate live, every disposition written the way production writes it. You pay when you activate production, and not a day before.
The sample calls on this site are simulated demos in AI voices, transcripts printed beside them, free and behind no form. Hearing your own agent is what the free sandbox opens: build it with your rubric, your material and your voice, then run it end to end against simulated telephony with every compliance gate live. The agent worth judging is the one you configured, and the account is free, needs no credit card, and does not expire.
Choose your workload class and term, accept the Production Services Order with its rates in writing, add a payment method, and connect the carrier account you already own. The portal shows the readiness steps for your workspace; ready workspaces activate production there, while a carrier or compliance decision can route the same context to review. Calls run on your own verified Twilio subaccount, your numbers and your carrier bill. Terms are month to month at $0.13 per AI minute, or a 3-year commitment at $0.09 per AI minute on the same monthly base price.
For production, yes, and it is the reason the per-minute number on this page is this small. Calls leave a Twilio subaccount you own: your numbers, your registrations, the rates you negotiated, and the caller-ID reputation those numbers earn. Twilio bills the carrier service straight to you at that rate. Your Vocapable bill is the plan, the call fee and the AI minutes, which is the whole of it. You connect the subaccount once in the portal and verify it, and it stays yours to take anywhere. Building in the sandbox needs none of it: you connect a carrier the day you are ready to dial someone.
The classes price capacity and the calling controls each workload needs. A roster is bursty and deadline-bound, so Workforce reserves more concurrent sessions than Engage to work it in time; Sales adds the speed-to-lead motion on top. A class is a ceiling rather than a channel: a Sales subscription runs Workforce and Engage work freely, on the same subscription.
Yes. Sales includes Workforce and Engage calling, and you can add receptionist connections to that same subscription. Customer and worker reception share your inbound capacity; workforce and sales campaigns share your outbound capacity. For example, Sales with 2 outbound sessions and 2 inbound connections has a fixed monthly price of $1,599, plus outbound usage and your separate carrier bill. Configure the assistants for their different jobs and add receptionist capacity in Billing.
Concurrency is a line item you buy rather than a headcount you hire. Engage includes 1, Workforce includes 2, and Sales includes 2; additional concurrent sessions are $200 per month each, in any quantity, on any outbound plan. A concurrent session is a reserved calling slot: it sets how many conversations can run at the same moment, and it is platform capacity rather than a phone line. Receptionist buys answering rather than dialing, so its capacity is counted separately: $250 per month includes 1 concurrent inbound connection, with further simultaneous connections at $150 per month each. Inbound receptionist connections stay reserved separately from outbound campaign sessions.
It drops your AI-usage rate from $0.13 a minute to $0.09 and holds it there for the term. The monthly base price, the $200 extra-session price and the $0.005 per-call fee are the same on both terms, and the volume discount still stacks on top, down to the same $0.07 per minute floor. Both sides sign it: a 3-year commitment is non-cancellable and all sales are final under a signed non-refund waiver.
Only if you want the workspace. Send data by CSV or API and run everything from the dashboards, or run it headless: your stack stays the system of record, contacts are created through the API as you dial, and enabled outcome events can reach your configured webhook. Same engine, same rates, same compliance floor either way, and production runs on your own Twilio account in both.
Sign an order and your rates are fixed for its term, which is the whole reason to sign one. The card itself is design-partner pricing and can move as we validate capacity on real calls. Every figure we bill is on this page, which is the point of publishing it: you can do the sum before you talk to us, and the sum you did is the sum you get.
Four controls that no plan, flag, or support tool can switch off: the AI-disclosure opener played before the first model token, opt-out detection writing your internal do-not-call list, that list applied at the batch run and re-checked again at dial time, and phone normalization. The per-call evidence file comes with them, and so does enforcement of the calling window in the contact’s local time and the frequency caps. Every plan, every class, $0, on the cheapest seat and the largest order alike.
Open one today, or talk to sales about enterprise volume and 3-year terms.