A real rate card, published — most vendors in this category make you book a demo to hear a number. Start in the sandbox for $49 (credited against your first invoice), go to production under a signed order on your own carrier. $0 implementation fee.
The compliance floor is on every plan at $0. Pre-dial scrubbing, AI disclosure, quiet hours, instant opt-out, and the per-call evidence file are never optional and never a paid tier — on every class alike.
Design-partner pricing — published so you can plan, honored on signed orders for their term, and adjustable before general availability.
Step one · every plan starts here
The full builder, every launch template, unlimited free simulated calls, and real test calls to your own verified phone. Credited in full against your first production invoice — and there is no implementation fee, ever.
One engine, three workload classes. The class prices the compliance weight and capacity your calling actually uses — and a class is a ceiling, not a channel: higher classes include the work of the ones below.
CSAT & surveys, transactional and relationship outreach
$349 /mo month-to-month
$299/mo on annual terms
Your own people: staffing, internal, opt-in non-sales
$549 /mo month-to-month
$449/mo on annual terms
Outbound revenue motions on your opt-in list
$1,199 /mo month-to-month
$899/mo on annual terms
Extra reserved sessions: $49/session/mo month-to-month, $39 on annual terms — a session is GPU-backed conversation capacity, not a thin carrier line. Usage beyond included quantities bills at +25% of the committed rate, with alerts at 80% and 100%. Production minutes are the platform conversation rate; carrier cost sits on your own Twilio invoice, which ours shows as the line you are not paying us.
Like a bank sandbox: build everything first, sign to go live. Nothing dials a customer until the order is signed.
$49, credited. Build, test, and hear your agent on your own phone. No production reach exists — structurally.
Class, term, and rates in a signed order; payment method on file. Annual terms carry up to 90 days of implementation period.
Your Twilio subaccount, connected and verified. Your invoice shows the carrier line you are not paying us.
Committed capacity
For steady, high-volume calling, buy capacity instead of minutes: an annual prepay reserves concurrent sessions and replaces per-minute charges with a fair-use allowance written into your order. Nobody else in this market sells calling this way — every competitor meters the minute and charges for the line on top.
$30k /year, prepaid
No per-minute charges under fair use
$60k /year, prepaid
No per-minute charges under fair use
$100k /year, prepaid
Nominal marginal rate, stated in your order
Fair-use allowances, deeper committed tiers, and any effective per-minute rates they compute to are written into your signed order — commitments are contracts, not banner ads. Sustained use above fair use converts to the next block, never a silent rate change and never surprise queueing. Talk to sales to model one on your volume.
Sketch what a campaign looks like from your own numbers. Every assumption below is yours and editable; the output is arithmetic on your inputs and the published rates for whichever term you pick — an estimate, not a quote.
Estimated campaign shape
An estimate computed only from your inputs and the published rates for the term you pick: conversations × your average minutes × the class minute rate, plus attempts at the class attempt rate. The monthly total adds that class's base fee; both exclude your own carrier's charges. Not a quote and not a performance claim. For committed terms, talk to sales.
A sandbox account for your team: the full agent builder, every launch template, unlimited free simulated test calls, and real test calls to your own verified phone with a starter credit included. The $49 is credited in full against your first production invoice — so the net cost of trying Vocapable properly is zero.
Three things: you sign a Production Services Order (your workload class, term, and rates in writing), you put a payment method on file, and you connect your own carrier account — production calls run on your own Twilio subaccount, your numbers, your carrier bill. Annual terms include an implementation period of up to 90 days while you finish setting up.
The classes price what the calling actually costs to run defensibly. Survey calls to your own customers carry the lightest compliance load; calling your own workforce adds wireless scrubbing and SMS; outbound sales carries the full consent, suppression, and evidence weight. A class is a ceiling, not a channel — a Sales subscription runs Workforce and Engage work freely.
Prepaid annual capacity: a fixed price for a reserved number of concurrent sessions, with per-minute charges replaced by a fair-use allowance stated in your order. Sustained use above fair use converts you to the next block — never a silent rate change, never surprise queueing. Block terms and any effective committed rates are written into your signed order.
No. Use Vocapable as your calling workspace — send data by CSV or API and run everything from the dashboards — or run it headless: your stack stays the system of record, contacts are created through the API as you dial, and outcomes come back by webhook. Consent rules apply identically either way, production always runs on your own Twilio account, and headless production is contract-gated exactly like everything else.
Before general availability, yes — this is design-partner pricing and the page says so plainly. Signed orders are honored for their term; the published card can move as we validate capacity on real calls. Printing numbers we secretly planned to change is the kind of dishonesty the rest of this site forbids.
Pre-dial scrubbing, the AI disclosure at call start, quiet hours, instant opt-out honoring, and the per-call evidence file. The floor is enforced in code on every plan and every class — it is never a paid add-on, on any tier.
Credited against your first invoice — or talk to sales about committed capacity.