Compare · Telephony ownership
The minutes stay on your bill, at your rate
One model puts your calls on a carrier account you own: your numbers, the rates you negotiated, the caller-ID reputation compounding on an asset you keep. The other puts them on the platform’s account and hands you back a line item for the minutes. Vocapable ships the first one. This page is what that difference is worth, compared as models, with no company named on either side of it.
The two models, defined
Before anything can be compared, the thing being compared has to be a structure rather than a company. These are the two ways the carrier relationship can be arranged underneath calling software, and everything further down this page falls out of which one you are buying.
Model one
Bring your own carrier
You hold the account with the carrier. You bought or ported the numbers, the registrations sit in your name, and the per-minute rates are the ones you negotiated. The software runs on that account, and your carrier bills you for the carrier service directly, at your rate.
This is the only model Vocapable ships, and it is the reason our per-minute rate is as small as it is.
Model two
The resold model, by definition
The platform holds the account with the carrier and gives you access to it. Numbers are assigned out of the platform’s inventory, the registrations sit in the platform’s name, and the minutes come back to you as a line on the platform’s invoice at whatever rate the platform sets.
That is the definition of the model rather than a report on any company.
The axes that actually differ
Every row below is the same question asked about a different thing: who holds it. Read down the middle column. That is the column you keep on the day you change software.
| Axis | Bring your own carrier | The resold model, by definition |
|---|---|---|
| The carrier account | Yours. A Twilio subaccount in your own name. | The platform’s. |
| The phone numbers | Yours, bought or ported by you. | Assigned out of the platform’s inventory. |
| The registrations | Held in your name. | Held in the platform’s name. |
| Caller-ID reputation | Accrues to numbers you keep. | Accrues to numbers the platform keeps. |
| The per-minute rate for carriage | The one you negotiated with your carrier. | The one the platform sets. |
| Who invoices the carriage | Your carrier, directly to you. | The platform, on its own invoice. |
| Our invoice | Carries no carrier line at all. | Carries the carrier line. |
| The day you leave | The account, the numbers and the reputation stay yours. | They stay with the platform. |
The third column is the definition of the resold model; it names no vendor and reports no vendor’s terms. The second column is a first-party statement about how Vocapable works, and every row of it is checkable against the agreements published on this site.
What the difference is worth
None of what follows is a preference. Each one falls out of the structure the way a sum falls out of its terms.
Your Twilio rate is the rate you pay
Twilio invoices you for the carrier service directly, at the rates you negotiated, so a Vocapable invoice carries no carrier line at all: no carrier minutes, no number rental, no markup, nothing to reconcile against a bill we never saw. What our invoice carries is your plan and your AI usage.
Negotiate a better rate and you keep the saving
The published per-minute rate prices the AI session: the model, the speech, and the session time on our own hardware, never the carrier leg. So the day your carrier gives you a better number, that saving lands in your pocket the same month, and nothing about our price changes.
The reputation compounds on numbers you keep
Answer rates follow the number, and the number is yours. Whatever your caller ID earns over a year of calling, it earns on an asset sitting in your own account rather than in someone else’s, and it does not reset because you changed software vendors.
Our numbers stay out of your traffic
The platform’s own carrier account is walled off from production calling. The only thing its numbers are ever permitted to carry is a paid test call to a destination proved through code verification; any other destination is refused at the dialability gate, and the refusal is written into that attempt’s evidence. Enforced in code, not promised on a policy page.
Your own contract says the last one too, two clicks from here. MSA §6.2 makes numbers under Vocapable’s carrier account available solely for paid, low-volume test calls and states that the Service enforces the restriction technically; the Platform Test Calls Addendum adds that they are paid usage: metered, monitored, logged and volume-capped.
One setup step, and the asset is yours for good
You connect the account once, and everything it buys you outlasts the software contract. Here is the whole of that step, written out before you start rather than after you have signed.
Connect the account once
You connect and verify your own Twilio subaccount before the first production dial, and you point the number at the signed callback URL the platform hands you. It is the longest step in going live, you do it once, and everything after it is software.
The registrations sit in your name
They renew on your schedule and the rates underneath them are the ones you negotiated. Owning the account means its paperwork and its failures surface on your own account, in front of you, rather than inside somebody else’s support queue.
Nothing to unwind later
The account was yours the whole time, so changing software is a matter of pointing your numbers somewhere else. No porting request to file with us, no carrier contract of ours to exit, no reputation left behind.
The mechanics of connecting an account, what verified means, and what the platform checks before it answers an inbound call, are laid out on the telephony page.
The trust close
You own the line, and the record of what went down it
Every production dial leaves your account, aimed at a list you chose. You and your advisors set the standard that list has to meet, and from there the platform does the work.
It applies the calling windows, the frequency caps, the consent standard and the recording-consent class in force on every attempt, and records the values that bound the call. The evidence of what was enforced is yours, on your side of the line, ready to produce.
And the floor does not move because the account changed. The AI disclosure plays before the first model token, an opt-out writes your internal do-not-call list at once, that suppression is applied at the batch run and again at dial time, and every number is normalized. Same on your carrier account as on ours, same on every plan, with no flag that turns any of it off. The rest of the division of responsibility is on the Trust Center.
The money half of this comparison, what a published rate card gives you that a figure on request cannot, is its own page: a published rate card vs a quote. The card itself is on the pricing page, and it is the whole of it.
Questions people ask first
Whose carrier account do my production calls leave on?
Yours, on every plan and every tier, from the first dial. Production traffic rides the Twilio subaccount in your own name, on numbers you bought or ported, under registrations held by you. Numbers under Vocapable’s own account are permitted to carry a paid test call to a destination proved through code verification and nothing else, and that restriction is enforced at the dialability gate rather than asserted in a policy document.
What does a Vocapable invoice charge for the calling?
Nothing for the carriage. Your own carrier invoices you for the telephony directly, at the rates you negotiated, so a Vocapable invoice carries no carrier line at all: no carrier minutes, no number rental, no pass-throughs, no markup, nothing to reconcile against a bill we never saw. What our invoice carries is your plan and your AI usage, which is the whole of what you owe us.
Does whose account the call rides on change what Vocapable charges?
No, and that is the tell. The published per-minute rate prices the AI session: the model, the speech, and the session time on our own hardware, rather than the carrier leg. It does not move with the carrier account underneath it, so when you compare two per-minute figures, check whether the other one has carriage folded into it.
What happens to my numbers and my caller-ID reputation if I leave?
They stay exactly where they already are. The subaccount is in your name, the numbers were bought or ported by you, and a year of caller-ID reputation is attached to numbers you keep, so leaving is a matter of pointing them somewhere else. There is no number to port back from Vocapable and no carrier contract of ours to exit, because the account was yours from the first dial.
What does connecting my own carrier account actually involve?
You connect and verify your Twilio subaccount, and you point your number at the signed callback URL the platform hands you. That is the whole of it. It is the longest step in going live, you do it once, and everything after it is software. The mechanics are written out on the telephony page so you can read them before you start rather than after you have signed.