Know who is ready.
Review team availability and set your own available period. Time-bounded availability helps your phone operations reflect the day you’re actually having.
A BUSINESS PHONE EXPERIENCE THAT GOES WITH YOU
Your business.
In your pocket.
A customer called. Your AI captured the details. Your teammate needs a hand. See the next step and keep your day moving—wherever you’re working.
iPhone + Android Preparing for app-store publication.
Start on the responsive web app today. Explore the mobile workspace with illustrative examples.
EXPLORE THE WORKSPACE
9:41▰ ▰
v.
Northline StudioBusiness phone · example workspace
Human handoffs ring your verified phone destination. The illustrated workspace helps show the context your team can review.
SEE HOW YOUR DAY COMES TOGETHER
One clear action.
Then back to business.
Explore incoming activity, follow-up context and your team. The examples show a representative business, rather than a live account.
START WITH WHAT NEEDS YOU
Your next action.
With the whole story.
Open your day to the conversations and follow-up that matter. See what your AI collected before you decide who should respond.
- Review recent calls and the reason someone reached out.
- Open saved summaries and captured answers.
- Check available transcript and recording details.
- Acknowledge, assign or resolve an operations task.
AN EXAMPLE BUSINESS MORNING
- 9:12Caller request
“Can someone walk me through the options?”
Your receptionist captured the question. Review the context before the follow-up.
- 9:18Team follow-up
The right person can take it from here.
Assign the request to a teammate so the next step has an owner.
- 9:26Handled
Close the loop.
Mark the task resolved once your team has handled it.
Illustrative timeline. No customer messages or live account data.
YOUR TEAM, CLOSE AT HAND
A handoff that keeps
people in the picture.
Understand who is available, where a handoff is going, and what still needs attention. Keep the team coordinated while the phone system handles the connection.
Follow the handoff.
See the live status of a supported carrier handoff. Your verified destination receives the phone call, while the app keeps the operational context in view.
Give waiting callers a plan.
Your phone setup can use supported waiting, fallback and message-taking paths when a person or AI is unavailable. Mobile follow-up helps the team handle what comes next.
See how call handling worksNotice what needs attention.
Choose notifications for supported events such as assigned follow-up, missed transfers and new voicemail. Open the app to see the protected details.
YOUR AI, WORKING FROM YOUR INFORMATION
Keep your agents
up to date.
A new service. A better answer. A different greeting. Make useful changes while the details are fresh in your mind.
Find the right agent.
Browse by service, review its status and open its results. Authorized company admins can create or clone a draft for a new job.
Improve the business knowledge.
Edit an answer or ask for website-based suggestions. Review the supporting source, adjust the wording and choose what to save.
Give the conversation direction.
Review greetings, instructions, goals and available actions. Choose an eligible handoff person when the agent should involve your team.
Find the voice that fits.
Listen to available stock voice samples from your phone and select a voice for the draft. Review and publication keep live changes deliberate.
INCOMING. OUTGOING. STILL YOUR BUSINESS.
See the work across
your services.
Filter your agents and results by service, agent, time period and call direction. Get to the answers you need without mixing every workflow together.
ReceptionistSalesWorkforceEngage
Who called, and what do they need?
Review incoming conversations, captured details and the follow-up for your team.
Which conversation should come next?
See the captured qualification answers and interest before a rep follows up.
Who said they can work?
Review worker responses so your coordinator can confirm the assignment.
What did the customer tell you?
See recorded feedback and configured survey results with their call context.
For supported outbound setups, authorized admins and managers can also request a single AI call to an existing eligible contact using a published agent.
ONE OWNER. MORE THAN ONE BUSINESS.
Switch companies.
Keep the context.
One login can take you to several businesses. Each company keeps its own agents, knowledge, results and authorized team.
See the active business before you act. Owners and managers get the views they need; representatives see the operational work appropriate to their access.
EXPLORE THE COMPANY SWITCHER
Choose a business to update the example phone above.
SMALL CHANGES. A SMOOTHER DAY.
Keep the essentials
within reach.
The app gives your business a practical control room without asking you to stay behind a desk.
Business hours & holidays
Update supported receptionist schedules in the business’s timezone, including holiday closures. Your configured answering plan follows the schedule.
Operational insights
Review supported activity and health summaries over useful time periods. Check which part of your setup needs attention.
Connection health
See supported phone and integration readiness, with a next step when a connection needs your team’s attention.
Account & device control
Use the company permissions and protected sign-in that belong to your account. Review notification preferences and your authorized device access.
YES, YOU CAN TAKE THAT WITH YOU.
A few things
you can do.
Useful answers for running a business from your phone.
Visit the help centerCan I see what my AI receptionist learned on a call?
Yes. Open the results to review the saved summary and captured answers. Available transcript and call evidence give you more context, so your team can continue the conversation informed.
How do I keep track of calls that need a response?
Use recent activity and the operations inbox to find supported follow-up tasks. Review the details, acknowledge the work, assign it where your role permits, and resolve it once it is handled.
How do customers reach someone on my team?
Configure eligible handoff people and verified phone destinations. Team members can keep their availability current and follow supported handoff status from mobile. The human conversation is answered on the verified destination’s normal phone call.
Can callers wait or leave a message when we are busy?
Your phone setup can use its supported waiting and fallback options, including configured message-taking or voicemail. The mobile operations experience helps your team review what needs follow-up. Compare the call-handling options.
Can I update what my agent knows from my phone?
Authorized company admins can edit business answers and review website-based suggestions with their source information. Save the reviewed knowledge, choose the appropriate version for an agent, and complete the supported publication process when ready.
Can I listen to voices and create another agent?
Yes. The mobile agent tools include available recorded voice samples, draft creation and cloning for authorized company admins. A clone gives you a starting configuration to review for its new purpose. Compare the voice samples.
Can I manage Receptionist and outbound services together?
Yes. The company’s agent and result views cover its subscribed services. Filter by service, agent, period or call direction to review Receptionist, Sales, Workforce or Engage work in the right context.
Can I run more than one company from my account?
Use the company switcher to enter a business you are authorized to access. Its knowledge, agents and results stay in that company’s context, and your role determines which controls you see.
Can I change hours or let my team know I’m available?
Yes. Supported schedule controls let authorized admins and managers update business hours and holidays. Team availability lets eligible staff choose a time-bounded available period for the working day.
How do I get started on my phone?
Choose your service and follow the responsive web setup today. iPhone and Android apps are preparing for publication. App-store download links will be added when releases are available. Find your starting point.
BUILD THE BUSINESS. TAKE THE CONVERSATION WITH YOU.
A front office
that fits your day.
Start with your first useful calling workflow. Keep the people, answers and next steps close.
Responsive web access today · iPhone and Android publication in progress.