What does an AI calling platform actually cost?

Browser preview: verify your email and review your business information, then try your receptionist through your browser microphone for up to 120 seconds. No card, phone number or Twilio account is needed for this preview. Your reviewed setup stays saved if you continue.

Free BYO Twilio Receptionist: 25 inbound AI calls and 75 AI minutes per month, whichever is reached first. Up to five AI minutes per call, a 30-second minimum per answered call, and one simultaneous AI call on shared capacity. Bring your own verified Twilio account and number; you pay Twilio separately. No Vocapable subscription fee, included phone number, or automatic paid overage. AI answering stops at the allowance; configure your fallback before going live.

Outbound Launch: No monthly platform fee. $0.05 per AI minute plus $0.005 per outbound attempt. Settled prepaid credit is required before dialing. Bring your own verified Twilio account and number; your phone and carrier charges are separate. One simultaneous outbound call on shared capacity, with a ten-minute maximum and a 30-second billing minimum per connected call. Contact permissions and call checks apply.

For Engage, Workforce and Sales subscriptions, you pay a monthly plan price that carries your calling capacity, $0.005 per call attempt on the calls your account places, and AI usage by the minute: $0.05 per minute month to month, or $0.05 per minute on a signed 3-year commitment, stepping down with total monthly spend to a published floor of $0.05 per minute. These subscriptions start at $349 a month. Receptionist Starter, Business and Scale include 250, 1,000 and 2,000 AI minutes per subscription month. With one standard US local managed number they are $49, $139 and $269/month; with your own Twilio account they are $39, $109 and $219/month. For new orders, additional minutes are $0.09 with managed phone service ($0.05 AI + $0.04 associated carrier service), or $0.05 AI with your own Twilio account, on every tier. Managed AI time includes its associated local inbound and streaming service without a second carrier charge on those same AI seconds. Managed non-AI incoming time is $0.025 per started minute, each connected standard US outgoing transfer leg is $0.03 per started minute, and extra standard local numbers are $3/month. AI overage and extra number rentals require settled prepaid credit. The first included number is funded by the paid subscription; eligible non-AI and transfer usage can follow the accepted invoice arrangement. Plans allow up to 2, 3 and 5 simultaneous AI conversations on shared fleet capacity, not reserved hardware. When AI is busy, callers follow the configured waiting or fallback path. AI time includes listening, silence and tool waits, is metered per second with a 30-second minimum per handled call, and shares one allowance across the company’s agents and numbers. Allowances renew on the subscription anniversary without rollover. Each business has its own subscription and allowance. BYO carrier and number charges remain on your Twilio bill. Existing signed legacy subscriptions and outbound-attached Receptionist retain their accepted connection-based terms. New Receptionist tiers are month-to-month and do not inherit outbound commitment discounts. SMS is not included in this offer.

The carrier line is the one most comparisons leave out. With your own Twilio account, you pay your carrier directly at its rates, with no Vocapable carrier markup. Vocapable bills your plan, AI usage and outbound attempts separately. For Engage, Workforce and Sales with Vocapable-supplied phone service: Carrier usage is 1.5× actual attributable Twilio supplier cost, a 50% markup. Standard US local numbers are $3/month each; outbound plans do not include a number. The plan subscription, AI minutes and $0.005 per outbound attempt are separate. Confirmed incoming and outgoing call legs, Media Streams and supported recording/storage costs are combined for the complete call, multiplied by 1.5, then rounded up once to a whole cent. AI time is billed separately at the accepted outbound rate. These terms do not change accepted legacy supplier-cost-times-two agreements or the standalone Receptionist bundle. The supplied-phone outbound offer is published for planning. Public acquisition and outbound activation are not open; use your verified Twilio account for current outbound setup or contact us to confirm a qualified arrangement before paying. The per-minute figure above prices AI usage. Receptionist Starter, Business and Scale include 250, 1,000 and 2,000 AI minutes per subscription month. With one standard US local managed number they are $49, $139 and $269/month; with your own Twilio account they are $39, $109 and $219/month. For new orders, additional minutes are $0.09 with managed phone service ($0.05 AI + $0.04 associated carrier service), or $0.05 AI with your own Twilio account, on every tier. Managed AI time includes its associated local inbound and streaming service without a second carrier charge on those same AI seconds. Managed non-AI incoming time is $0.025 per started minute, each connected standard US outgoing transfer leg is $0.03 per started minute, and extra standard local numbers are $3/month. AI overage and extra number rentals require settled prepaid credit. The first included number is funded by the paid subscription; eligible non-AI and transfer usage can follow the accepted invoice arrangement. Plans allow up to 2, 3 and 5 simultaneous AI conversations on shared fleet capacity, not reserved hardware. When AI is busy, callers follow the configured waiting or fallback path. AI time includes listening, silence and tool waits, is metered per second with a 30-second minimum per handled call, and shares one allowance across the company’s agents and numbers. Allowances renew on the subscription anniversary without rollover. Each business has its own subscription and allowance. BYO carrier and number charges remain on your Twilio bill. Existing signed legacy subscriptions and outbound-attached Receptionist retain their accepted connection-based terms. New Receptionist tiers are month-to-month and do not inherit outbound commitment discounts. SMS is not included in this offer. Get a supported US local business number without setting up your own Twilio account. Search by city, state or area code during paid setup; actual inventory, the number quote, accepted billing/funding and call qualification determine activation. New managed Receptionist tiers include one standard US local number funded by the paid subscription and the local inbound/streaming service associated with their AI minutes. Extra standard local numbers are $3/month from settled prepaid credit; AI overage also requires settled prepaid credit. Non-AI incoming time is $0.025 per started minute, and each connected standard US outgoing transfer leg is $0.03 per started minute, rounded separately under the accepted usage billing arrangement. Waiting, voicemail and human conversation add no conversational AI minutes. Accepted legacy supplier-cost-times-two agreements retain their original pricing.

Every figure is on the pricing page and implementation is $0. For Receptionist, add your business and review its knowledge, choose services, then review the exact price and applicable terms before payment. For a paid subscription, payment is followed by number selection or connection and the required real call checks. Existing accepted subscriptions retain their agreed terms. Outbound services retain their own setup and calling requirements. Price your own campaign shape against these same rates before you talk to anybody.