Import and export CSV
Bring contact lists into the workspace with column mapping and row-level errors. Export supported records for a team that works in a spreadsheet or another tool.
Integrations
Let the call
move the work forward.
Keep your existing process and give it useful calling data. Start with a record your team needs, then choose the supported connection.
Choose a practical connection
Start simple. Build where it matters.
Read and write through the API
Use authenticated, scoped requests for supported resources. Keep credentials on your server and confirm company permissions for each integration.
Receive signed events
Configure an endpoint for supported events, verify signatures and inspect delivery history. Handle repeated delivery safely in your system.
Design around the next action
The connection should have a job.
Illustrative workflow · not a live customer record
A customer asks for help
- Call result
- A caller request is captured with contact context.
- Your integration
- Reads a supported record or receives a configured event.
- Your business system
- Creates or updates the appropriate work item.
- A useful boundary
- A successful action is confirmed by the receiving system.
Confirm the exact fields and workflow.
Tell us what should happen after a call, which system owns the result and how your team knows it succeeded.
Native CRM and helpdesk connectors are not claimed by this directory. API and webhook work should be scoped to the records that exist.
Start with the developer guide ↗Useful starting points
Three ways to make the result travel.
Before you decide
A few useful answers.
How can I connect my CRM, helpdesk or staffing system?
Review your requirements against the supported API, CSV and webhook options. We can help scope the records and actions your system needs before confirming an integration.
Will every webhook arrive exactly once?
Design the receiver to handle retries and duplicate delivery. Verify the signature, record event identifiers and make side effects idempotent. Review the published developer contract for the event you use.
Can my developer work without the dashboard?
Supported API resources can be used by an authorized integration. Account configuration, entitlements and applicable calling requirements still apply.
Your next step
Start with the result your team needs.
We can help you identify the supported record and the right connection.