Vendor pricing explained
Moneypenny (VoiceNation) pricing, explained.
VoiceNation was acquired by Moneypenny, and its pricing URL redirects to Moneypenny’s US price list, which sells a human answering service by minutes and an AI receptionist by calls, each with published overage rates. Plans start at $165 a month for 50 receptionist minutes.
Published by Vocapable · Moneypenny (VoiceNation) pages checked · Moneypenny (VoiceNation) alternatives
The published plans
| Plan | Price | Included | Beyond the allowance |
|---|---|---|---|
| 50 minutes, people answering | $165/month | 50 receptionist minutes | $2.85 per extra minute |
| 100 minutes, people answering | $265/month | 100 receptionist minutes | $2.65 per extra minute |
| 200 minutes, people answering | $422/month | 200 receptionist minutes | $2.39 per extra minute |
| 500 minutes, people answering | $985/month | 500 receptionist minutes | $2.09 per extra minute |
| 50 calls, AI answering | $99/month | 50 calls | $2.39 per extra call |
| 100 calls, AI answering | $199/month | 100 calls | $2.19 per extra call |
| 250 calls, AI answering | $435/month | 250 calls | $1.89 per extra call |
| 500 calls, AI answering | $775/month | 500 calls | $1.69 per extra call |
How Moneypenny (VoiceNation) bills
- Human answering is billed in 30-second increments rounded up per call, with wrap-up time capped at 180 seconds a call and dispatch time billable; the AI tiers count calls, and a call with no audio is not charged.
- Escalating an AI call to a person requires an active human plan as well. One Moneypenny page advertises AI answering "from $69/mo", which does not match the lowest published tier; confirm the tier before budgeting.
- The pricing page shows no setup fee, but both sets of terms provide for a setup fee payable in advance; no amount is published.
Source: Moneypenny US pricing; Moneypenny US terms and conditions; Moneypenny phone answering service.
What a month costs on Moneypenny (VoiceNation), beside Vocapable
| Month | Moneypenny (VoiceNation) | Vocapable, number included | Vocapable, your own Twilio |
|---|---|---|---|
| Light use: 25 calls, 50 minutes, 25 unique callers | $16550 minutes, people answering; receptionist minutes assumed equal to call minutes | $49 | $0plus your Twilio bill |
| Short daily calls: 80 calls, 240 minutes, 80 unique callers | $517.60200 minutes, people answering; receptionist minutes assumed equal to call minutes | $49 | $39plus your Twilio bill |
| Busy month: 300 calls, 900 minutes, 300 unique callers | $1,821500 minutes, people answering; receptionist minutes assumed equal to call minutes | $107.50 | $71.50plus your Twilio bill |
| Long repeat calls: 100 calls, 1,000 minutes, 25 unique callers | $2,030500 minutes, people answering; receptionist minutes assumed equal to call minutes | $116.50 | $76.50plus your Twilio bill |
When Moneypenny (VoiceNation) is the right choice
A person on the line can exercise judgment, calm an upset caller and handle a call that no approved answer covers. If a meaningful share of your calls needs that, keep a human service reachable and compare the two on the calls that do not.
Questions about Moneypenny (VoiceNation) pricing
How much does Moneypenny (VoiceNation) cost per month?
VoiceNation was acquired by Moneypenny, and its pricing URL redirects to Moneypenny’s US price list, which sells a human answering service by minutes and an AI receptionist by calls, each with published overage rates. Plans start at $165 a month for 50 receptionist minutes.
What does the Moneypenny (VoiceNation) headline price leave out?
Human answering is billed in 30-second increments rounded up per call, with wrap-up time capped at 180 seconds a call and dispatch time billable; the AI tiers count calls, and a call with no audio is not charged.
Is Moneypenny (VoiceNation) cheaper than Vocapable?
It depends on the month. The table above prices Moneypenny (VoiceNation) and Vocapable on the same four months of calls from their published plans. Where Moneypenny (VoiceNation) is cheaper the figure says so; where a month needs a quote the cell says that instead of guessing.
Sources and method
A first-party explainer from Vocapable, not an independent review. Prices are dated evidence from the vendor’s own pages, never live quotes, and the month figures use the lowest published plan that covers the month plus the published overage where there is one.
- Moneypenny US pricing: Human plans by minutes and AI plans by calls, each with an extra-minute or extra-call rate; voicenation.com/pricing redirects here. Checked .
- Moneypenny US terms and conditions: Contracting party named as VoiceNation LLC dba Moneypenny; setup fee, notice period and escalation conditions. Checked .
- Moneypenny phone answering service: 30-second increments, wrap-up cap, free forwarding number. Checked .
- Vocapable pricing: the same pricing module as the published rate card.
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