Getting started · Phone numbers

One business.
Your number choices.

Start with a new business number or the phone service you already have. Your phone option determines who manages the number and bills carrier usage.

Get a supported US local business number without setting up your own Twilio account. Search by city, state or area code during paid setup; actual inventory, the number quote, accepted billing/funding and call qualification determine activation.

Which starting point sounds like you?

I do not have a business number

Standalone managed Receptionist tiers include one standard US local number. Get a supported US local business number without setting up your own Twilio account. Search by city, state or area code during paid setup; actual inventory, the number quote, accepted billing/funding and call qualification determine activation. The supplied-phone outbound offer is published for planning. Public acquisition and outbound activation are not open; use your verified Twilio account for current outbound setup or contact us to confirm a qualified arrangement before paying.

Review number and plan options

I already use Twilio

Connect your own eligible Twilio account and verified numbers. You continue paying Twilio for that carrier service, and Vocapable bills the selected platform subscription and AI usage.

See how BYO works

I want to keep a number customers already know

Review your existing carrier setup before changing routing. Availability of forwarding, number transfer and other changes must be confirmed for the specific number; choosing a plan does not complete a port.

Ask about your setup

I manage several companies

Keep each company’s numbers, business knowledge and users in the right workspace. Confirm the correct company before changing routing or accepting a number offer.

See company switching

Know which part of the bill you are comparing.

Phone ownership and billing at a glance
Question	Supplied phone service	Your Twilio account
Carrier relationship	Managed under the elected Vocapable phone offer.	You keep the carrier account relationship.
Number rental	Included or separately billed according to your exact offer.	Billed by Twilio directly.
Call charges	Follow the accepted service tariff; transfers can create another carrier leg.	Twilio bills carrier usage; Vocapable bills the platform and AI.
Go-live requirements	Available inventory, payment, verified company and supported routing.	Verified account and number, configured routing and working account balance.

Before you switch anything

Keep your current business number working while you test.

Confirm inbound routing, outgoing caller ID if applicable, the transfer destination and the fallback. Review the accepted phone offer for release, funding and cancellation details.

Read the actual phone offers ↗

Make your next call count.

Find the right service, hear the voices, and see exactly how pricing works.

Find your plan