Lost a month
$1,050
About 3 jobs that went to someone else.
Free tool · missed calls
What a missed call
is actually costing you.
Four numbers you already have. The tool multiplies them, shows the monthly and yearly figure, and tells you how many recovered jobs would pay for a receptionist.
Free, no sign-up. The arithmetic runs in your browser and nothing you type is sent anywhere.
Lost a year
$12,600
Twelve months of the figure above, before any growth.
Against a receptionist
1 job
Recovered jobs a month that cover Vocapable Starter at $49/month. Illustrative, not a promise: an answered call still needs your follow-up.
The arithmetic
Lost jobs a month = missed calls × the share that were new business × the share you would have won. Lost revenue = lost jobs × what a job is worth. The yearly figure is twelve times the monthly one. Nothing is weighted, discounted or projected; the point is to see your own numbers multiplied out.
Where to find each number
- Missed calls. Your carrier portal, phone system or mobile call log lists unanswered and abandoned calls. Count a month that was not a holiday.
- New business share. Existing customers call about invoices and schedules; new ones call for quotes. If you do not track it, listen to a week of voicemails.
- Close rate. Of the new callers you do reach, how many hire you? Use the rate you quote at, not the rate you wish for.
- Job value. Revenue from a typical first job, or the first year of a recurring customer if that is how your business works.
What answering the phone changes, and what it does not
An answered call is not a won job. A receptionist that answers from your approved information and captures the request gives your team a record to follow up from instead of a missed-call notification, and the follow-up is still yours. Treat the monthly figure as the size of the problem, and the "jobs to cover" figure as the bar a receptionist has to clear.
For the other half of the decision, the cost calculator prices a month of answered calls on the published plans, and the industry guides show what the receptionist captures for a plumber, a law firm or a salon.
Questions about this tool
Where do the inputs come from?
Your phone system or carrier shows missed and abandoned calls; your own records give the share that were new customers, how often you win a job you quote, and what a job is worth. The starting values are placeholders so the page shows its arithmetic, not an industry figure.
Does an answered call recover all of this?
No. Some callers would have called back, some would not have hired you anyway, and a receptionist that captures the request still needs your team to follow up. The tool shows what the missed calls were worth, not what any service will recover.
Why compare it to the Starter plan?
Because the useful question is how many of those jobs a month pay for an answered phone. The plan price is read from the published rate card; the number of jobs is simple division.
Put a receptionist on the line.
Start with your website, review every answer, and keep your existing number.