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Glossary

Per-call evidence file

What every call leaves behind, including the ones we refused.

Published

The exportable record every call leaves behind, including the calls the platform refused to place.

It records which checks ran, which were waived, and on whose signature. A check that did not run is written as a named election carrying its attestation reference and its signer — never as an absent row, and never as a check that found nothing. That last distinction is the whole design: an empty result and a stage nobody performed look identical in most systems, and they are the difference between a record that helps you and a record that hurts you.

It carries the calling-policy values that bound the attempt together with the provenance of each one, so the file says who set the window and the caps and when they set them. A value the platform applied never reads as a value the platform vouched for.

It also holds the consent record relied on with its content hash, the quiet-hour and attempt-cap evaluations computed against the callee’s own local clock, the pinned agent version and the model identifiers, and, where the call connected, confirmation that the AI-disclosure opener actually played. The conversation itself is kept as turns and a transcript.

Every attempt produces exactly one of these, connected or not, and a call with no attempt behind it carries its snapshot on the call record instead — one home per call, never both. They live on an append-only store that no application role can update or delete: a correction is a new row referencing the corrected one, and they are excluded from tenant-initiated deletion because they are the platform’s own defense record rather than tenant content. Given a phone number and a date range — the exact shape of a demand letter — the platform assembles the bundle as an export job. A worked example is on the evidence page.

Where this goes next

The per-call evidence file

Every call leaves a file you can hand to a reviewer later.

/evidence

Related definitions

This page defines a word. What your own calling program has to do where you dial is yours to determine with your own advisors. What the software enforces on every call is on the compliance engine page, and every agreement you would sign is published at /legal.