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Glossary

Prior express written consent (PEWC)

The strictest consent class, its disclosure text kept verbatim.

Published

Prior express written consent, usually shortened to PEWC, is the strictest of the consent classes Vocapable records on a contact: a signed writing, carrying the disclosure text that was actually shown to the person, agreeing to receive AI-voice or prerecorded marketing calls at a specific number. It is what federal rules require for artificial or prerecorded-voice telemarketing to residential lines and cell phones.

In the product it is an append-only record carrying its scope — which purposes, which campaign categories, which channels — plus its source, its proof artifact and that artifact’s content hash, the capture time, and the verbatim disclosure text. A record offered as this class without that verbatim text is rejected before either row is written, so the class cannot exist in the database in a shape that could not be produced later.

The class carries an expiry, and a tenant may configure a shorter life for it but never a longer one. Stricter-only is the direction every consent setting on the platform is allowed to move in, which is why a support conversation cannot loosen one.

The declaration and its proof reference are yours. The platform reads them before every attempt, enforces what you declared, and carries both into the evidence file that attempt leaves behind, so the record is already assembled on the day somebody asks for it. Where consent lives, how it is captured and what a contact record carries alongside it are on the contact record page.

Sources

Each one carries the date we last read it, so you can open the primary text yourself and see how current the reading above is.

Where this goes next

A CRM built for one job: the phone

Contacts, calls, caller requests, and outcomes in one workspace.

/crm

Related definitions

This page defines a word. What your own calling program has to do where you dial is yours to determine with your own advisors. What the software enforces on every call is on the compliance engine page, and every agreement you would sign is published at /legal.