Managed Receptionist Number Bundle

Version: managed-us-local-inbound-bundle-2026-10-10-v1 Status: Published

This optional offer is part of a paid Vocapable Starter, Business or Scale Receptionist managed-phone subscription for one legal business. Capstra Labs, LLC provides the service. It does not replace accepted earlier managed-number offers, BYO Twilio terms, outbound subscriptions or signed commitments. A new offer requires the customer’s explicit election and acceptance before activation.

Monthly subscription and AI allowance

Starter managed is $49/month with 250 AI minutes and up to two simultaneous AI conversations. Business managed is $139/month with 1,000 AI minutes and up to three simultaneous AI conversations. Scale managed is $269/month with 2,000 AI minutes and up to five simultaneous AI conversations. One supported standard US local business number is included while that business’s managed subscription is active, paid and current. Additional standard local numbers are $3/month each. Numbers do not add AI capacity. Capacity is shared across the platform; when AI cannot be admitted, the configured bounded non-AI answering workflow applies.

AI above the monthly allowance is $0.24/minute for Starter, $0.19/minute for Business and $0.16/minute for Scale. AI time is metered per second with one 30-second minimum per answered call after combining actual AI segments. The allowance belongs to the subscribed business and resets on its subscription anniversary with no rollover. Other companies under the same login do not share this allowance. No trial or unlimited free calls are included.

These AI prices include the supported incoming carrier connection and media streaming during the actual AI portion. Vocapable does not add another carrier charge to those same physical AI intervals. A billing minimum is not additional physical AI time and cannot erase real waiting, human or voicemail time.

Non-AI incoming time and transfers

The non-AI portion of a supported incoming call is $0.025 per started minute. This includes menus, closed-hours messages, waiting, hold, transfer ringing, human conversation and consented voicemail after the AI stops. Those incoming intervals are combined within each parent call before rounding to started minutes. Standard closed-hours and fallback messages do not create conversational AI usage. Normal incoming carrier charges still apply.

Each connected eligible US outgoing transfer leg is another $0.03 per started minute, rounded independently. Unanswered outgoing ringing does not create a connected outgoing minute, but the incoming connection remains billable. For example, two AI minutes followed by a three-minute human transfer consume two AI allowance minutes and add $0.075 incoming plus $0.09 outgoing, or $0.165 before invoice rounding. If Business’s allowance is exhausted, those two AI minutes also add $0.38, for $0.545 extra usage before invoice rounding.

Numbers, funding and supported scope

A standard local number has an authenticated monthly supplier price of no more than $1.50. Premium numbers, toll-free service, Alaska or other unpriced transfer destinations, international service, conferences, MMS, full-call recording and optional SMS are not included or available under this self-service offer. Any future optional service requires its own supported quote, consent and acceptance.

The first number’s supported supplier rent is funded by the paid managed subscription; it is not a second rental debit from the customer’s wallet. Additional standard numbers renew on their disclosed number rental periods and require settled prepaid credit for their $3 monthly rental. Replacing a number cannot create two simultaneously included supplier rentals. Number inventory is not reserved by subscription payment alone; selection, exact offer acceptance, supplier-price verification and one confirmed provisioning operation are required.

Extra AI, non-AI carrier usage and other explicitly elected charges require the disclosed funded usage controls. A displayed usage cap does not promise unlimited supplier exposure. Every accepted call has a finite original deadline and funding envelope; retries, transfer or server restarts cannot expand it. Provider cost evidence may arrive later and is retained for reconciliation. Duplicate callbacks do not charge the same usage twice. Invoice rounding and applicable taxes are separate from the unrounded examples above.

Renewal, changes and cancellation

Only paid confirmed periods grant service or a new AI allowance. An upgrade uses the disclosed accepted price difference and allowance adjustment; it does not reset consumed usage. Downgrades and cancellation take effect at the applicable paid-term boundary. Existing accepted prices remain binding until an explicitly accepted change. A failed or reversed payment can stop new admissions and renewals.

Number cancellation is separate from subscription cancellation. Release is complete only when the carrier confirms the number has been released; unresolved supplier costs remain accounted for. A released number is not guaranteed to be recoverable. No self-service porting or permanent number ownership is promised. Already connected calls complete only within their original funded limits.

Questions about this offer or a bill: support@vocapable.com.