UNDERSTAND THE BILL BEFORE YOU BUY

Know exactly what
your business calls cost.

A subscription for the work you need done. Clear usage rates for the calls you make. Choose your service to see the parts of the price.

Build your estimate Ask about plans

INCOMING CALLS

AI Receptionist

Answer questions, capture messages, and follow your call-routing rules.

$49/month

250 AI minutes included. $0.09 per additional AI minute.

Choose Starter

Get a supported US local business number without setting up your own Twilio account. Search by city, state or area code during paid setup; actual inventory, the number quote, accepted billing/funding and call qualification determine activation.

See what your usage changes.

Monthly billable AI minutes 250 min

Subscription: $49.00
AI usage above included allowance: $0.00
Outbound attempts: $0.00
Simultaneous AI calls: Up to 2 · shared capacity
Estimated Vocapable total: $49.00 / mo

AI minutes include listening, silence, and tool waits; metered per second with a 30-second minimum per AI-handled Receptionist call. One standard US local number and AI inbound carrier service are included. Incoming non-AI time, transfers, taxes and add-ons are separate.

YOUR BILL AT A GLANCE

What a month costs at 100 to 2,500 AI minutes.

Every figure is computed from the published rate card: the subscription plus additional AI time above the included allowance. Non-AI incoming time, connected transfers, extra numbers and taxes are additional at the rates below.

Managed plans include one standard US local number; the last column is the cheapest plan with your own Twilio account, before your carrier bill. The cheapest managed plan on each row is in bold.
AI minutes in the month	Starter managed	Business managed	Scale managed	Cheapest with your Twilio
100	$49.00	$139.00	$269.00	$39.00 on Starter
250	$49.00	$139.00	$269.00	$39.00 on Starter
500	$71.50	$139.00	$269.00	$51.50 on Starter
1,000	$116.50	$139.00	$269.00	$76.50 on Starter
2,500	$251.50	$274.00	$314.00	$151.50 on Starter

AI time is metered per second with a 30-second minimum per AI-handled call, so a month of short calls uses more AI minutes than the talk time alone. The estimate above prices any number of minutes.

THE COMPLETE PICTURE

A bill you can follow.

A phone number, an AI minute, and a simultaneous conversation are different parts of the service.

01 · Your subscription

Receptionist starts at $49/month with a Vocapable US local number, or $39/month with your own Twilio account. Get a supported US local business number without setting up your own Twilio account. Search by city, state or area code during paid setup; actual inventory, the number quote, accepted billing/funding and call qualification determine activation. Engage is $349, Workforce is $549, Sales is $1,199 per month. Workforce includes Engage workflows; Sales includes both.

02 · AI usage

Receptionist allowances vary by tier. Outbound uses $0.05 per AI minute on a monthly term, plus $0.005 per call attempt. Review current prices and existing-agreement terms below.

03 · Phone service

Choose a Vocapable-managed US local number for incoming receptionist calls, or connect your own verified Twilio account. Outbound campaigns use your own Twilio account; Receptionist can be added alongside an outbound plan. With your own Twilio account, you pay your carrier directly at its rates, with no Vocapable carrier markup. Vocapable bills your plan, AI usage and outbound attempts separately.

04 · Extra capacity

Engage includes 1 outbound session; Workforce includes 2 outbound sessions; Sales includes 2 outbound sessions. Additional outbound sessions are $200/month. Capacity is subject to shared service availability.

Understand phone service ↗

Compare at a glance.

Monthly BYO Twilio plans. Carrier costs are separate.
Plan	Subscription	AI minutes	AI capacity
Receptionist Starter	$39	250 included; $0.05 extra	Up to 2
Receptionist Business	$109	1,000 included; $0.05 extra	Up to 3
Receptionist Scale	$219	2,000 included; $0.05 extra	Up to 5
Engage	$349	$0.05 / minute + $0.005 per attempt	1 session
Workforce	$549	$0.05 / minute + $0.005 per attempt	2 sessions
Sales	$1,199	$0.05 / minute + $0.005 per attempt	2 sessions

Using both directions?

Adding Receptionist to an outbound plan uses a separate attached offer: $250/month for the first inbound connection and $150 for each additional connection. AI usage is separate under its accepted terms; standalone included-minute tiers do not define a bundle quote.

Shared fleet capacity applies. Each business has its own subscription and included allowance. Allowances renew on the subscription anniversary without rollover; existing signed subscriptions retain their accepted terms.

WHEN YOUR CALLING GROWS

More conversations.
One AI rate.

New orders use $0.05 per AI minute on either term. Receptionist includes its tier's AI allowance first; managed overage adds $0.04 of associated carrier service, for $0.09 total per additional minute.

Existing agreements

Previously accepted orders retain their agreed rates, allowance and eligible volume schedule. A new published price does not silently change an existing subscription. Review the exact order before accepting a change.

Understand the commitment

New orders have the same AI-minute rate on a monthly or 3-year term. The base subscription, $200 additional outbound session and $0.005 attempt fee are unchanged. A signed 3-year commitment is non-cancellable and all sales are final under its non-refund waiver.

The calculator uses current new-order rates. Your accepted order and actual metered usage determine the bill; Twilio and other carrier charges remain separate where applicable.

MANAGED RECEPTIONIST · REVIEW YOUR EXACT OFFER

A number from us.
The full picture.

Managed Receptionist: subscription and AI minutes

Each tier includes 1 standard US local number
Plan	Monthly	AI minutes	Additional AI minute
Starter	$49	250	$0.09
Business	$139	1,000	$0.09
Scale	$269	2,000	$0.09

Managed AI time includes its associated local inbound and streaming service, without a second carrier charge on those same AI seconds. Capacity is up to 2, 3, 5 simultaneous AI conversations respectively on shared fleet capacity. The company's agents and numbers share its allowance; allowances renew on the subscription anniversary without rollover.

Each business has its own subscription and allowance. AI overage and extra number rentals require settled prepaid credit. The first included number is funded by the paid subscription. These month-to-month tiers do not inherit outbound commitment discounts.

Read the included-minute Receptionist offer ↗

Managed Receptionist: waiting, voicemail and transfers

Non-AI incoming time is $0.025 per started minute. Each connected standard US outgoing transfer leg is $0.03 per started minute, rounded separately. Waiting, voicemail and human conversation add no conversational AI minutes. Extra standard local numbers are $3/month; eligible non-AI and transfer usage follows the accepted billing arrangement.

The managed-number offer covers an AI receptionist, a bounded waiting queue with position announcements and optional hold music, standard closed-hours and fallback messages, optional consented voicemail, and an optional transfer to one eligible US telephone destination. Alaska and unpriced destinations are excluded. It does not include full-call recording, general phone menus, conferences, international numbers, or outbound campaigns. SMS is not included in this offer.

Read the managed Receptionist offer ↗

Supplied-phone outbound: Engage, Workforce and Sales

For Engage, Workforce and Sales with Vocapable-supplied phone service: Carrier usage is 1.5× actual attributable Twilio supplier cost, a 50% markup. Standard US local numbers are $3/month each; outbound plans do not include a number. The plan subscription, AI minutes and $0.005 per outbound attempt are separate.

Confirmed incoming and outgoing call legs, Media Streams and supported recording/storage costs are combined for the complete call, multiplied by 1.5, then rounded up once to a whole cent. AI time is billed separately at the accepted outbound rate. These terms do not change accepted legacy supplier-cost-times-two agreements or the standalone Receptionist bundle.

The supplied-phone outbound offer is published for planning. Public acquisition and outbound activation are not open; use your verified Twilio account for current outbound setup or contact us to confirm a qualified arrangement before paying.

Read the supplied-phone outbound offer ↗

With your own Twilio account, you pay your carrier directly at its rates, with no Vocapable carrier markup. Vocapable bills your plan, AI usage and outbound attempts separately. Availability, the selected number's quote and the accepted agreement govern any managed purchase.

A FEW USEFUL ANSWERS

No guessing
what’s extra.

Does a plan include a phone number?

Choose a Vocapable-managed US local number for incoming receptionist calls, or connect your own verified Twilio account. Outbound campaigns use your own Twilio account; Receptionist can be added alongside an outbound plan. Get a supported US local business number without setting up your own Twilio account. Search by city, state or area code during paid setup; actual inventory, the number quote, accepted billing/funding and call qualification determine activation.

Do closed-hours messages use AI minutes?

A configured recorded greeting and voicemail route can avoid starting an AI conversation. Carrier fees still apply.

Can I manage it from my phone?

The web experience works on your phone. Native iPhone and Android apps are preparing for publication. Explore the mobile experience.

Is this estimate a final quote?

No. It shows the listed subscription and usage arithmetic. Taxes, add-ons, extra capacity, carrier costs and applicable discounts are separate; checkout supplies the authoritative quote.

Your phone service

One business number included with managed Receptionist

Standard local numbers: One included; $3/month per extra
Non-AI incoming time: $0.025 / started minute
Connected outgoing transfer leg: $0.03 / started minute

Managed AI minutes include their associated standard local inbound and streaming service. Those same AI seconds have no second carrier charge. Included AI minutes and capacity depend on the tier. New managed overage is $0.09/minute on every tier: $0.05 AI plus $0.04 associated carrier service. Extra numbers do not increase AI capacity.

How phone billing and setup work

New managed Receptionist tiers include one standard US local number funded by the paid subscription and the local inbound/streaming service associated with their AI minutes. Extra standard local numbers are $3/month from settled prepaid credit; AI overage also requires settled prepaid credit. Non-AI incoming time is $0.025 per started minute, and each connected standard US outgoing transfer leg is $0.03 per started minute, rounded separately under the accepted usage billing arrangement. Waiting, voicemail and human conversation add no conversational AI minutes. Accepted legacy supplier-cost-times-two agreements retain their original pricing.

Two AI minutes followed by a three-minute human transfer use two allowance minutes, plus $0.075 of non-AI incoming time and $0.09 of outgoing time: $0.165 before invoice rounding. If the new Business managed allowance is exhausted, those AI minutes add $0.18. Taxes and separately quoted optional services are additional.

Review the actual number quote and funding requirements before acquisition. Subscription payment alone does not reserve or activate a number. Applicable metered usage follows the accepted billing and funding arrangement. Number and caller readiness checks still apply.

Special numbers and unsupported destinations are not available under this standard local self-service offer. Any future supported optional service requires its own quote and acceptance. SMS is not included. Existing signed legacy managed-number agreements retain their accepted terms.

With your own Twilio account, your carrier bills its numbers and carrier minutes directly, with no Vocapable carrier markup. Vocapable does not charge managed-number rental or managed carrier rates for those BYO numbers; your subscription and AI usage beyond its included allowance still apply. Outbound plans also charge their published attempt fee. Accepted legacy contracts retain their original terms.

Receptionist pricing, allowance and phone-service terms Get a receptionist and business number

Engage, Workforce and Sales phone service

Supplied-phone outbound usage: actual supplier cost × 1.5

With your own Twilio account, you pay your carrier directly at its rates, with no Vocapable carrier markup. Vocapable bills your plan, AI usage and outbound attempts separately. Standalone Receptionist has its own subscription, included AI minutes and phone tariffs.

Supplied-phone outbound terms Confirm phone availability

Start with your own Twilio account

A smaller starting cost for your first calls

Bring your own Twilio account and phone number. Vocapable supplies the AI; you pay Twilio directly for your number and carrier usage.

Free AI Receptionist

$0 / month to Vocapable

25 inbound AI calls and 75 AI minutes per month, whichever comes first.

Up to 5 AI minutes per call, a 30-second minimum per answered call, and 1 simultaneous AI call. No included phone number, outbound calling, or automatic paid overage. When the allowance runs out, free AI answering stops; configure your phone fallback during setup. One allowance per eligible verified owner and Twilio account.

Start your free receptionist

Free offer and eligibility · Compare total receptionist costs

Outbound Launch

$0 / month platform fee

$0.05 per AI minute + $0.005 per outbound attempt, plus your Twilio charges.

Prepaid credit required. 1 simultaneous AI call, up to 10 minutes per call and a 30-second billing minimum per connected call. Monthly limits: 10,000 AI minutes and 10,000 attempts. Eligible sales, staffing and customer calling workflows share that capacity. Company agreements, contact permissions and live-call checks apply.

Start with Outbound Launch

Launch offer and limits · Compare outbound costs

Want Vocapable to supply a business number? The managed Receptionist offer starts at $49/month. Paid BYO Receptionist starts at $39/month plus Twilio. Paid plans provide larger allowances. A new paid setup is self-serve; moving an existing Free workspace to a paid plan is handled with support today. Taxes and separately quoted optional services are additional.